Private sector Projects Portfolio
(continued)
what an interim manager can accomplish for you
Marketing MANAGEMENT of A direct bank
Description
- make the case for an agressive marketing plan (pricing, budget and operations);
- design, launch & monitor of a multimedia campaign (with internet use);
- oversight of a 12 televendors team;
- ongoing up- and cross-selling programs
Added Value
Very strong commercial breakthroughs with:
- prospects, customers, brand awareness & online channels;
- asset under management;
- overall profitability;
MANAGEMENT of retail investment products
Description
- make the case & launch 3 retail investment products;
- contribute to image rebranding & first segmentation projects;
Added Value
- increase personal involvement with the bank
- Build a marketing systematic approach in a traditional and exclusive bank environment;
Lead quality projects for a private bank
Description
- Significantly contribute to organize different Service Level Agreements (SLAs) between 3 merging entities;
- Organize common procedures matching new regulations requirements;
- Setup, manage and integrate a specific quality programme
- Business analysis and remodelling of various processes;
Added Value
- Protect VIP-customers satisfaction through merge process;
- Improve efficiency/costs performance ratio of several key-processes;
- increase management knowledge of customers' experience
Office management for an Association of Notaries
Description
- Recommend and facilitate reorganization efforts: phone entry & reception remodeling & training;
- Initiate a file-management reporting system and procedures writing;
Added Value
- Increase efficiency/costs awareness (business culture);
- Facilitate knowledge transfer and cooperation (transversal and vertical);
- tarification review;